In the midst of the outbreak of COVID-19 — the new coronavirus that originated in China and has claimed more than 4,000 lives in the past three months — Google Maps is telling businesses how they can keep customers updated on any changes to hours or operations. Business owners can update their Google My Business profile to provide any relevant information to customers, according to a new post on a Google My Business support page.
In profiles, business owners can change their business hours, update their business description (including with any extra services being offered, precautions or delays) or update their phone number so customers can reach them if they're working outside their usual location. They can also share more-detailed and timely updates in a post, the help page said.
Google may review changes to a business profile before it's posted, the support page said.
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