A friend of mine recently asked why I don't write more stories about Apple HomeKit. Every story, he said, seems like it's about Alexa or Google Assistant, and he's not far off base. Amazon and Google certainly steal headlines, especially when they announce partnerships with thousands of brands or new voices from celebrities like John Legend or Samuel L. Jackson. But voice assistants alone are poor measures of a home's intelligence, no matter who they sound like.
The competition for best smart home platform doesn't have a clear winner at this point, and each contender has serious problems. But Apple's HomeKit platform has cast a vision of the smart home that is uniquely different from Amazon's and Google's: it's a vision less concerned with capturing coverage and racing for countertop real estate, and more concerned with reliability and security.
In short, I'm finding myself being tempted more and more by Apple.
The best smart home gadgets for newbies 25 Photos
Cutting out Apple's rotten bits
Before diving into why I think HomeKit is the best smart home platform right now, I want to point out the most glaring issues with Apple's ecosystem. The first and most important problem with HomeKit is its lack of a budget smart speaker like the $50 Echo Dot and Nest Mini. Voice assistants are part of what makes smart devices so easy to use around the house, and a centralized smart speaker solves the problems posed by different family members using Siri on their iPhones, or not having iPhones at all.
Apple's HomePod is an unconscionable $300, which makes HomeKit unattractive for households where where not everyone has an iPhone of their own. And even if everyone has an iPhone, you still have to set up a shared account, which (last time I tried) was a pain in the butt.
Another alleged problem with HomeKit is its closed-garden approach to partnerships, which has left it with a few dozen product integrations to Google's and Amazon's thousands. I will argue below, however, that this is less of a problem than it seems at first.
Some people may also point out Apple's reputation for wringing money from its customers by switching up its chargers and requiring new dongles, artificially degrading its own hardware (arguably to encourage people to upgrade) and simply charging exorbitant prices for its products. I share concerns about all these issues, but given Google's and Amazon's recent privacy records, I'd say Apple doesn't stand out to me as uniquely unethical in a Wild West of an industry.
Finally, many people seem to hate the idea of using Siri to power their smart home. Siri sounds more robotic than Google Assistant and Alexa, and Apple seems to have invested fewer resources in its voice assistant than have its competitors. But Siri does exactly what many iPhone users want her to do: The novelty of asking silly questions has largely worn off, and most of us use voice assistants much more often to call a friend hands-free or play music on a smart speaker than to fact-check a conversation (which Google Assistant is admittedly much better at). In short, if you want a voice assistant to play music and control your smart home, Siri will do just as well as Google Assistant or Alexa. There is slight variation between the three, but not enough to hinder an average person after a few weeks of use.
After confronting the shortcomings of HomeKit, the one I find most compelling is the lack of a budget speaker to affordably anchor the ecosystem. It's not just a missing product; Apple has seemed flat-out unwilling to make household voice control for HomeKit more accessible. That brazen refusal to keep pace with competitors rightly makes HomeKit customers nervous — that their platform might forego other innovations or that Apple's slow approach could disincentivize partnerships.
So any praise for a voice-centered HomeKit platform should come with that one serious caveat: It might work well for single-person households or for those for whom $300 isn't a serious financial investment; for the rest of us, the barrier to entry is stupidly high.
But HomeKit also has a lot of under-recognized strengths, and those are the real reason Apple's smart home ecosystem stands out from the others.
Siri runs the smart home with these Apple HomeKit gadgets 34 Photos
Apple's Home app has remained largely unchanged since its launch in 2016, but that's because it's really well designed. As soon as you open the app, you can add new devices, new routines or new automations with one or two taps and no scrolling whatsoever. The app also gives easy access to your existing smart home — devices, routines and automations — to activate, edit and delete as you desire.
By contrast, the Google Home app remains littered with various icons, which often still require three or four unintuitive taps to reach the desired destination. You can't even delete routines in the app; you can only edit them. Overall, using it feels inefficient at best and confusing at worst.
Finally, the Amazon Alexa app seems to include smart home control almost as an afterthought. You can add devices and routines more easily than in the Google Home app, again with only a tap or two. But if you aren't opening the Alexa app regularly, you have to reorient yourself each time to use an interface cluttered with other tools. It's not a bad app, per se, but it's unfocused and it certainly doesn't empower you to explore the possibilities of a connected home the way Apple's Home app does.
The Home app might be the best of the bunch, but most people don't use the app much beyond setting up their smart home for the first time. So let's look at how everyday use works.
Scheduled routines, voice control and automation all look pretty similar between the big three voice-driven smart home platforms. You can schedule smart lights, for instance, to turn on at certain times, make them switch off when you leave the house (using location tracking on your phone) and tell your voice assistant of choice to toggle them anytime. These features all work essentially the same way across platforms, and although setting them up for the first time is easiest via HomeKit, there's not much difference once everything is in place.
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The biggest difference I've found is in consistency and reliability. At the CNET Smart Home, my co-workers and I use HomeKit to control the lights and smart shades much more often than we use Google or Amazon — in fact, that observation inspired me to write this article in the first place. Across the board, we have all found Apple's ecosystem to work how we want it to work, even as integrations on other platforms struggle.
Partly, this reliability is due to Apple's slow-and-steady approach to the smart home space. When I covered the release of the Home app in 2016, I argued Apple was lagging behind the competition. And to my frustration, the tech giant remains behind the curve in releasing a budget smart speaker. But that cautious approach, for all its problems, has avoided messy retcons like Google's 2019 transition from Works with Nest to Works with Assistant and forgotten devices like the Echo Tap portable speaker and the Echo Look fashion camera.
Even four years after the Home app launched, I can (and do) use integrations I set up that first week, whether that's opening the shades and turning on the lights, or locking all the doors at the end of the day.
Friends with benefits
I noted above that one of the biggest criticisms of HomeKit is that it integrates with only a few dozen brands. By contrast, Google boasts partnerships with over 1,000 companies, and Amazon works with over 10,000. Amazon seems to have the obvious upper hand in this case, but honestly, the vast majority of users will find the offerings of all three tech giants more than sufficient to meet their needs.
What's more important to look at is what device categories are covered. Apple — like Google and Amazon — offers connected smart lights, smart cameras, smart thermostats and smart fans. Basically, covering the major brands in each important category of connected home device is going to cover most people's needs. There are a few exceptions: Notably, HomeKit doesn't work with Wyze bulbs, which are our current favorites for their affordability.
But for the novelty each Kickstarter device or tech startup's product brings an Amazon smart home, it brings an equal measure of security risk. Many small companies, for instance, can't afford to pay a full-time security specialist, let alone a team. What's more, flash-in-the-pan devices that lose support won't receive those automatic software updates that ensure patches to security flaws. In other words, by casting such a large partnership net, Google and especially Amazon potentially open up their customers to less secure devices.
Apple, on the other hand, has made it at times painfully difficult to partner with it because of its security requirements. For a time, it even required companies to add MFi coprocessors to their HomeKit devices — a measure it tabled in 2017.
Your network, as the conventional wisdom goes, is only as secure as the most insecure device. And Apple seems to be prioritizing that security more than Google or Amazon, especially given its recent roll-out of router-based security features via Eero, an Amazon-owned company, all while Amazon focuses on convenience-centric features, such as "Wi-Fi simple setup." And it's not just one partnership: Apple is doubling down on the security front, offering a new feature called HomeKit Secure Video, which encrypts and stores security footage for free on iCloud.
This mindfulness of security and privacy stands in stark contrast to Google and Amazon's more problematic approaches.
But the best?
Apple's lack of a budget speaker is frustrating to say the very least. But that issue aside, Apple's HomeKit platform is slowly positioning itself to be a compelling alternative in what can sometimes feel like a smart home duel between an online search giant and an online retail giant.
Is Apple the best platform right now? That's debatable. But it's close enough to the competition that it could seize that distinction with only a few smart changes.
Update, Feb. 28: Added further comments.
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